Eric & Tiffany came highly recommended to me, and they went far above any expectations I had going into my home purchase. My situation showed the exact reason why it's crucial to be working with a great agent. I was out-of-state during the home search phase, went through a classification change for my employment, lost my drivers license just before closing, documentation issues with the lender, etc etc you name it. With all of the issues that arose, they were always taking a proactive approach to making sure the deal stays on the table. Can't recommend them enough and it's safe to say they earned my business moving forward.
For a first time home buyer I was clueless on the process and what I was looking for. Tiffany was the exact realtor I needed in this process. She helped me in every step, sharing her knowledge and making the process easy! Tiffany bent over backwards to ensure that everything went the way I had hoped for. Her communication was a 10/10 and I am so thankful she was my realtor. I would recommend the Holz team to everyone I know!
The short version: these guys talk the talk and walk the walk to back up the talk. You’re in seriously good hands, so don’t hesitate to hire them.
The long version: my fiancé and I were looking to buy our first home in Lansing, and we met Eric and Tiffany at an open house (of the home we’ve since purchased). They represented the seller. They spent a lot of time talking with us after everyone else was gone about the house, agents, etc. They explained to us that since we didn’t have a buyer’s agent yet, they could act as dual agents and represent us and the seller should we choose to enlist their services. We thought we clicked with them, they seemed like great and well-intentioned people, and it seemed to be in our interest to foster a speedy, seamless transition for the seller, so we hired them as our buyer’s agents. Honestly, I have to tell you — I assumed that the buyer would take precedence for them since they represented the buyer first, but that was absolutely not the case. Eric and Tiffany made us as much of a priority as the buyer and went above and beyond to get us the things we asked for. They were incredibly fair in the way they handled everything. They did a great job at communicating with us every step of the way and answering all of our questions. Like I said, they talk the talk, but as Eric will tell you many times, reputation is everything. If you don’t deliver the things you say you will (like fair, impartial representation), your word means nothing. And, I’m telling you, they’ll deliver.
My fiance was actually very impressed with their service, particularly because his 3 previous experiences with a realtor were nowhere near this level. Eric and Tiffany are the best, and you'll be in great hands!